Support and FAQ

Portal access, result release windows, and secure document submission.

Support Request

Submit a ticket and attach files for Care Lab Health support.

Open Support Portal

Partner document upload

Clinics and hospital partners: securely upload requisitions, results packages, or LIS interface samples for review.

Upload partner files

Riyadh HQ

Olaya District · +966 11 400 2200

Jeddah Lab

Al Andalus · +966 12 610 4400